24×7 Dedicated Support Services
We will help you setup and operate a tech support team that takes care of your entire server infrastructure and assists your customers 24/7.
- Engineers dedicated to your company
- Day, night or custom coverage
- Tech support, server management or both
How we help
Our experts function as your own staff. We take care of your servers and assist your customers over help desk, live chat & social media – 24/7/365.
Customized coverage
You may want a helping hand during business hours or want someone to take care of business when you are not in the office. With dedicated support, you can customize how many hours of help you need (4 -24 hours /day).
Customized coverage
You may want a helping hand during business hours or want someone to take care of business when you are not in the office. With dedicated support, you can customize how many hours of help you need (4 -24 hours /day).
Server monitoring & quick response
We won’t let your servers crash on our watch. Our server techs are experienced in emergency administration, and will recover a failing service before it can affect your customers.
Server monitoring & quick response
We won’t let your servers crash on our watch. Our server techs are experienced in emergency administration, and will recover a failing service before it can affect your customers.
Server setup and provisioning
New server provisioning can be time-consuming. Our team is experienced in setting up new servers with custom configuration and can complete them in as low as 20 minutes.
Server setup and provisioning
New server provisioning can be time-consuming. Our team is experienced in setting up new servers with custom configuration and can complete them in as low as 20 minutes.
On demand server administration
You may occasionally need help with a special software install, or troubleshooting your business website. We can help you with all that. Just send a message.
On demand server administration
You may occasionally need help with a special software install, or troubleshooting your business website. We can help you with all that. Just send a message.
Vendor and 3rd party management
Our experts can help you reduce costs and keep track of your expenses in servers, software license bills, bandwidth bills, and so on. We’ll help you identify better alternatives if something doesn’t make business sense.
Server maintenance (security, speed, updates)
From patching the latest vulnerabilities and timely software updates to regular performance tune-ups and backup management, we take care of everything that’s needed to keep your servers rock solid.