Shared Support Outsourcing Services
With shared support, your customers get instant, expert support round the clock, on any support channel of their choice.
- Shared support outsourcing via help desk, phone and live chat
- Server monitoring and emergency support
- 24/7/365 coverage
Engineering services based in India
Our support team based in Cochin, India takes care of shared support, help desk support, live chat support and server management services. Over 250 service providers rely on this team to keep close to 47,000 servers rock solid. This allows us to resolve over 52,000 support queries per month.
With an average response time of 23 minutes, this team resolves 97% of support queries within 1 hour. This consistently achieves a customer happiness rating of 93% in customer surveys.
ISO certified support quality
We’re committed to delivering top-notch support quality. We re-invest 5% of our revenue in an ISO 9001:2015 certified QA system, where experts analyze 100s of tickets per month to continually improve support quality.
White label support
We help you setup support systems in your servers and use your company name in our responses so that our service is 100% white labeled.
Certified information security
We care about the security of your information. Which is why chosen the toughest security standard for hosting industry, ISO 27001:2013, to protect your customer info, server logins, service agreements, and more.
Why Shared Support Outsourcing
bhayuk.online is a prominent shared support outsourcing service provider for businesses of any size. Customer satisfaction is the primary concern for any business. We aim to assist you in achieving that goal through quality support services. 100% white-labeled support from bhayuk.online ensures that your customers receive professional support under your brand name, enhancing customer loyalty and improving your reputation.
We have skilled customer support team for providing the highest level of customer support possible. 24/7 support guarantees that your customers will always receive assistance whenever they require it.
At bhayuk.online, we believe that your customers are your top priority, and we are committed to assisting you in ensuring their satisfaction by offering a customer-centric experience that builds trust and promotes long-lasting relationships.To learn more about how our support services can help your business flourish, contact us today.
Frequently Asked Questions
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